PG&E free phone numbers to call llamas and online customer service support and technical service repair and common problems
PG&E
Support & Contact: 1800 PG&E Phone free Number Look Up
What is the 1-800 number for Pacific Gas and Electric Company? Below is a list of toll free 800 numbers for PG&E.
Customer Service:1-800-743-5000
•Welcome to Pacific Gas and Electric Company’s new and enhanced customer service line.
•If you are calling to report a hazardous or emergency situation, press 1. •to get started, please tell me briefly what you are calling about. For example, you could say setting up a payment plan or my electricity is out. So tell me, what are you calling about? Go ahead.
•My electricity is out.
•Okay, you are calling about a power outage, are you calling about a hazardous situation like a gas leak or down power line?
•No.
•Okay, is this an outage you have already called about? Please say yes or no.
•No.
•Alright, I’ll check for an outage in your area. First, let’s get your outage location. Please say or enter the PGND customer phone number for the outage location or say I don’t have it.
•For all other inquiries please remain on the line
Electric Outage Information: 1-800-743-5002
•Thank you for calling Pacific Gas and Electric Company’s outage line.
•If you are calling to report a hazardous or emergency situation, press one.
•For all other inquiries please remain on the line. Which type of outage are you calling about? Gas or electric?
Natural Gas System Information: 1-888-743-7431
•Thank you for calling Pacific Gas and Electric Company’s natural gas system help line.
•If you are calling to report a hazardous or emergency situation press 1.
•For all other inquiries please remain on the line.
•For general information on PG&E’s natural gas system, press 1.
•To request a transmission pipeline map or learn about the natural gas pipelines nearest to you, press 2.
•For information on PG&E’s pipeline testing and construction work in your area, press 3.
•For information on PG&E’s plans to modernize and improve natural gas safety, press 4.
•For all other inquiries, press 5 or remain on the line. Your call is monitored or recorded for quality insurance, if you do not wish to be recorded, please advice the service representative.
source: www.pge.com/myhome/customerservice/contact/
